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Updated by user Oct 17, 2015

Also if you look at your drop out rate and your cost of goods id bet they are so far off this store is on the *** of becoming a tax write off. And u just had a cash America open down the street so it will just get worse now. Good competition is awesome but bad competition can close your doors iv watched it hapoen to many stores .

Original review posted by user Oct 17, 2015

This is the store in marion indiana on Baldwin ave. 2 problems For one o am a jeweler and watchmaker I go in there sometimes and get loans on my gold or sell it for scrap .because I am a new business I havnt found anyone to buy my scrap .i took a 14 k gold watch and a 14 k gold chain which the chain weighed 5.7 grams they would only give me a 65.00 loan for that and if u look at my history they have low balled me on every piece of gold I brought in .I used to work for ez pawn and this is unacceptable .also I had a 14k gold watch they wouldn't take because they told me it wasn't real and it was it was stamped I tested it acid and digital well I took it down the street and they loaned me 250.00 on it .theyve told me on many items mygold was not real and I know it was because i test all my jewelry acid and digital and I take it down the street and they take it every time.now these people treat their customers like ***.also on the sane day I wanted to put a planner in layaway the tag said 39.00 an d 9.00 for layaway .so what do they do tell me they won't let me put it in layaway for 9.00 I have to give them 15.00 now mind you they just screwed me on my loan and I want corporate to call me or il call you because I want them to go through all my loans and loan me the proper amount and they have treated me bad for the last time .all the gold iv sold them and got loans on they have robbed me because I know what u guys are supposed to loan I want to know why im treated like a *** .im a business owner and know what customer service should be.every single employee in that store should be fired .

They have no product knowledge and if they understand cost of goods and bottom line .they would know loaning too low is worse then loaning high.because u loose loans when people walk out and we blall know where the pawn business makes thair money in loans .the idea is to loan and make sure tbey pay on it iv personally watched 5 people walk out on them in one hour because they are too lazy to write a loan .your business is losing because the shop down the street is loaning the right amount .just look at your numbers and your loan history and drop out rate .the eastern regional manager .and loss prevention needs to go check this store out there is some shady things happening as a former manager of your stores for 10 years I used to go. Clean up messes and problems.

And you guys have a problem here . Just go check .iv seen it happen many times and know the signs of and see all the signs of deception .

if Vince Lombiassi is still in texas I hope he reads this if not I will call him myself

Reason of review: Pricing issue.

Location: Indianapolis, Indiana

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