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My 3 pieces of custom jewelry was stolen during their "Inside" robbery on fathers day weekend 2015.....those pieces of jewelry cannot be replaced...a white gold and diamond bracelet my husband bought me for our first and last Christmas together....we got married 11/11 and he passed away 5 months later....his gold and diamond ring and my mothers ring, she passed away in 2005.....all of this I paid on for over a year to keep from losing

and LEONARD THE MANAGER called me and told me to come and try to find something to replace the items

stolen.....since I live in Northwest Houston now and work 50 to 60 hours a week I just had a chance to get there today......well I found a white gold bracelet that I liked out of every item in his store...honestly it was amazing that I even had an open mind and was trying to even consider looking at items to replace the items I cherished but I was really trying to help Leonard resolve this matter and try to stay positive about the entire situation.... well he acted as though I would definitely get the bracelet I picked out today...he said he was

calling his District Manager Jose Valencia 832-282-**** and Jose tells him that he will work on it and call

Leonard back.....well that was all a ploy to get me out

of the store....Leonard tells

me to go to the other EZ

Pawn in Huntsville and see

if I could find anything else

that I liked to go along with

the bracelet and he would

call us once Jose got back

with him.....amazingly I found a

pair of white gold diamond

stud earrings and

called to let Leonard know

that I would take the

earrings and the bracelet to

replace all 3 of my stolen

pieces of jewelry.....he asked me to put the lady helping me on the phone..I heard her tell him what they were asking for the earrings and then she told Leonard that they have $900 in the earrings ........when I got back on the phone he told me that Jose his boss said they would give me the bracelet from his pawnshop

for all 3 of my pieces that

were stolen and I said no...I was still trying to work with him and so I said that I would take the bracelet and earrings in place of my $2000 bracelet $2300 ring of my mothers and $1500 custom ring that belonged to my husband!! I paid interest on these 3 items along with 3 other items I had pawned at same time but THANK GOD...I had already gotten 3 items out and was working on getting the other 3 items out after paying interest of close to 400 a month for almost 2 years and yhen its stolen during a robbery (inside job go watch the video posted on walker county website)!!!! Leonard then tells me ok....they would give me the bracelet and earrings that I picked out to replace my 3 pieces of jewelry stolen in his store!! He was having the lady put the earrings in a bag to send over to his store for me to pick up.... when I told him that I would come tight back over to his store and pick it up he was hesitant and said....well you will have to PAY ME $900 DOLLARS that you owe from the original loan we gave you on your items in order to get these replacement items!!!! ARE YOU KIDDING ME??? THIS MAN IS A CROOK...HE NEVER SAID ANYTHING TO ME ABOUT OWING EZ PAWN ANYTHING WHEN HE WAS TRYING TO PUSH ME TO PICK SOMETHING OUT....AND ISN'T IT A LITTLE COINCIDENTAL THAT THE LADY AT THE OTHER EZ PAWN HE SENT ME TO HAD TOLD LEONARD THAT THEY HAD 900 INVESTED IN THE EARRINGS THAT I HAD PICKED OUT ......First of all the insurance company paid EZ Pawn RECOVERED every dime on the cost of the stolen jewelry and EZ Pawn ALSO recovered all the money they loaned to the customers of these stolen items....so why is it OK FOR EZ PAWN TO GET PAID FOR MY JEWELRY BY THE INSURANCE COMPANY AND THEN TRY TO GET ME TO PAY FOR MY ITEMS THAT I CAN NEVER REPLACE???? I'M TOLD THAT OH WELL YOUR OUT OF LUCK UNLESS YOU PAY ME 900 FOR THESE 2 REPLACEMENT ITEMS!!!! THEY HAVE NEVER LOANED ME ANYTHING ON THESE 2 ITEMS THAT I PICKED OUT TODAY.....LEONARD/EZ PAWN LOANED ME MONEY ON MY 3 ITEMS THAT WERE STOLEN WHILE IN HIS CUSTODY AND WHEN I AGREED TO PAY BACK THE LOAN THEY GAVE ME ALMOST 2 YEARS AGO THEY AGREED TO GIVE ME BACK THE 3 ITEMS THAT THEY LOANED ME THE MONEY ON.....WELL MY ORIGINAL ITEMS THE LOAN WAS MADE ON THEY NO LONGER HAVE BECAUSE THEIR STORE WAS ROBBED!!! I PAID A LARGE AMOUNT OF INTREST ON THE MONEY LOANED TO ME FOR CLOSE TO 2 YEARS IN ORDER TO NOT LOSE MY JEWELRY....I HELD UP MY END OF THE DEAL MADE BUT THEY GOT ROBBED AND I AM NOT GOING TO GET ANYTHING AT ALL??? I TOLD LEONARD THAT I WILL HAVE LETTERS FROM WHERE THE ITEMS OF MINE WERE PURCHASED-2 items were from Nederland Jewelry in Port Author...1 ring from Pineforest Jewelry that was a custom designed by a company in California (Reba McEntire wore this same ring on a CMA Awards show over 20 years ago) I WILL SHOW PROOF OF PURCHASE AND THE COST FOR EACH ITEM AND THEN THEY CAN PAY ME WHAT THEY OWE ME AFTER ALL THEY GOT PAID BY THE INSURANCE COMPANY!! I'M GOING TO FIGHT THESE PEOPLE TILL I HAVE NO FIGHT LEFT IN ME BECAUSE THEY ARE CROOKS AND THE ENTIRE SITUATION IS QUESTIONABLE AND I'M A WIDOW WHO HAS NOTHING LEFT TO LOSE...MY JEWELRY WILL NEVER BE RECOVERED! UNFORTUNATELY I TOOK MY PRECIOUS BELONGINGS AND PAWNED THEM FOR A LOAN IN ORDER TO GET BACK ON MY FEET AFTER MY HUSBAND DIED UNEXPECTEDLY FROM COMPLICATIONS OF LEAUKEMIA......DON'T YOU THINK THAT I LOST ENOUGH????? LEONARD AND JOSE YOU WILL BE HEARING FROM ME DAILY....I'VE CONTACTED THE CORPORATE HEADQUARTERS IN AUSTIN, THE NEWS CHANNELS CONSUMER ADVOCATES, THE WALKER COUNTY SHERIFF'S DEPARTMENT (I'M STARTING TO BELIEVE THEY ARE NOT HONEST EITHER) AND I HAVE CONTACTED AN ATTORNEY AS WELL..WHAT I WAS PUT THROUGH EMOTIONALLY TODAY WAS UNBELIEVEABLE.....IS IT OK THAT I HAD TO BE REMINDED OF MY LOSSES AND THEN I WAS LIED TO AND LEONARD AND JOSE WERE TRYING TO CHEAT ME AGAIN....I LEFT HUNTSVILLE TODAY WITH NOTHING BUT THE MEMORIES OF WHEN MY HUSBAND GAVE ME MY BRACELET ON THE 1 CHRISTMAS THAT I WAS BLESSED TO HAVE SPENT WITH THE LOVE OF MY LIFE!!! I WILL NOT LET THIS GO BECAUSE WHAT YOU DID TO ME TODAY WAS SO WRONG AND I AM AN EMOTIONAL WRECK.....LEONARD I WILL NOT EVER LET YOU FORGET THAT YOU ARE A HORRIBLE HUMAN BEING AND I CAN ONLY PRAY THAT GOD WILL FORGIVE ME FOR THE ANGER I HAVE IN MY HEART FOR YOU AND YOUR ACCOMPLICES!!!!

Reason of review: Pricing issue.

Location: Houston, Texas

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Guest

what i would have done was said ok i will pay the money for the loan but i want my property. if they couldnt provide it then i would have made a report and sued them and the person that stole the property. for the total value of the items stolen plus attny fees court cost and ( damages).

Andrea Ahw

So irreplaceable that you pawned it.

Guest
reply icon Replying to comment of Andrea Ahw

And you complain about being bulleyed and harassed on the Internet?? I'm sure it's safe to say that this post wasn't about you, so like my mom always said....."If you have nothing nice to say then say nothing at all"!!!! Sometimes we all must make tough decisions in life and we really don't know what we would do in order to eat or put gas in a vehicle in order to make it to work and get that first paycheck!!

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