Ezpawn

Bought a TV, had it 10 weeks, had taken out the insurance thanks for doing that. The picture went out so I took it back got another TV, but it was smaller and it was dirty.

No one offered to clean it. Had it less than a day and the picture started flashing, took it to another store where the district manager helped me. I got a bigger TV that I was told it was compatible to the first one.

What was told when I took out insurance that if the TV didn't work wright, bring it back and will give you another one of same or bigger size. Not even and when I got the third TV I had to pay 20.00 more dollars and take out insurance again by paying g more for insurance than I did the first time tho I had insurance on the first TV.I guess the store's make their own prices.

I was never told I had to put insurance on each item. SURPRISE, I have been doing business with EZPAWN a very long time.

I pawned some jewelry at your federal heights location I got a call saying my medallion was about to be up for sale the day she called was the day that she gave me until the next day to make a payment are get it out I went the next day come to find out the manager told me that no one called and my medallion was sold and my other piece was was she was callin about first flag then the piece she showed me that was up to be put out for sale was my Louisiana piece that was put in before the medallion by a month so I ask why was my medallion sold when I put it in before my Louisiana charm and she said no that I put that one in last and I told her to show me because I knew for a fact that my last piece was worth more and I didnt wanna even pawn it so I knew that was my last piece I put in and she just kept sayin sorry theres nothing she can do becauseit was gone so I asked why she couldnt show me and she just kept giving me excuses then I asked about the receipts and why do they continuously give customers those receipts that will black out about time you leave the building and then you wont be able to see no numbers no dates no name no nothing on the receipt if anything in such a row, because of the paper folded up so it was intentional the same thing happened with another piece when I came in and made a payment on everything except for one thing two days later I come back in to check on it and make a payment on my other piece. She tell me that they sold my other charm but when she looked in the computer to see that I make a payment just two days before she see it and she say OK the guy that got it he got it on layaway.

If he dont come get it, she will call me so I can come get it, but she never called me so she acknowledged her mistake there, was you didnt do anything about it just allow whoever the person was to continuously take my piece when she couldve called them and gave them their money back but instead she sold it so by no one, she made a mistake. She potentially knowingly went through with doing something that she wasnt supposed to do actually illegal. I made a payment on my merchandise and she sold it two days later acknowledge her mistake in the system, but continued on with the transaction. Im axing for some assistance, please this is a continuous thing with this pawn shop.

Specifically the district manager called me but didnt leave a number or email. My name is a Antonio Johnson I live in Denver Colorado. My address is 7549 N. Pecos 80221.

My phone number is 719-292-**** and my name is Antonio Johnson please I need some assistance Mom a, Dallion was over 28 g more like 32.7. I really need some answers or what my journey was worth because the timestamps was tampered with please get back in contact with me.

My husband bought a ring from them for me for Christmas 1,500 I happened to find it before Christmas and absolutely hated it!!! It looked like a ring that wouldve been in a 90s rap video!!

We took it back in w/receipts and they offered half price!!! It had been 36 hrs since buying the ring for 1,500! And they said theyd buy it back for half! Thats insane they are literal scam artists why would they sell something then 36 hrs later not return it but buy it back for half then all their gonna do is put it back in the case for 1,500 yes my husband shouldnt have made this purchase without speaking to me but damn half price just 36 hrs later!

They should be held accountable something dosent feel right with their policies at all.

Theyre screwing ppl over for sure DO NOT GO TO EZPAWN IN SMYRNA!! Toms pawn just a few short miles down the road is fair and truthful, try them instead!!